Is your Google Photos backup stuck or is your Google Photos backup not working on your device? There are many factors that can contribute to this problem. When you see the “cloud” icon on the photos, it means that the photos have been uploaded. When you switch to the Assistant screen, it tells you that it’s “Prepare Backup” and that it’s done with “Collect Everything!” But it doesn’t seem to start the download process. This problem occurs when you use the Google Photos app on your iOS device. What causes Google Photos to freeze on “Prepare backup”?
Uninstall Google Photos and reinstall it.Clearing data and cache from the Google Photos app.To solve the problem of Google Photos being stuck on “Preparing a backup”.
